More Info

  • HOLIDAY HOURS

    OFFICE CLOSED ON Saturday, December 24th.   The office will reopen on Monday, December 26th for information and appointments.  

    IF YOU ARE HAVING AN EMERGENCY, Call Anne Arundel Veterinary Emergency Clinic in Annapolis at 410-224-0331.


  • USEFUL INFORMATION ON SCHEDULING APPOINTMENTS

    Always have available sick appointments!

    If your pet is coughing or contagious tell our staff and we will arrange a quick entrance so as not to infect other patients.

    Work all day? We have drop off options


  • PET BOARDING AND DOG TRAINING

    BOARDING

    Fieldstone Animal Inn

    DOG TRAINING

    Paws and Possibilities
  • AFTER-HOUR EMERGENCIES
    When we are closed, AAVEC (Anne Arundel Veterinary Emergency Clinic) is OPEN and will see your pet if you have an emergency situation.

    Anne Arundel Veterinary Emergency Clinic (Right Click to Open with new tab)
    808 Bestgate Road
    Annapolis, MD 21041
    410-224-0331

    IN THE EVENT OF POWER OUTAGES CHECK FACEBOOK AS WE WILL UPDATE OUR PAGE AS TO OUR STATUS.





  • METHODS OF PAYMENT

    Payment is due when services are rendered.  We accept the following methods of payment:

    Cash
    Check (with identification)
    American Express
    Visa
    Mastercard
    Discover


    Care Credit - care credit is a credit card the offers options for interest free payment plans.  It is a great alternative for those unexpected expenses, but can be used for all your pet's routine care as well.
  • PRESCRIPTION REFILLS

    Requests for refills on medications will be ready to pick up the next day.

    Some requests require special ordering so please call before you run out so that we have your refill in-stock when you need it.


  • ORDERING HILLS PRESCRIPTIONS DIET FOOD:

    Place orders by Wednesday each week to ensure Friday delivery.

    Food available for pick up after 3pm.



  • RETURNING MEDICATIONS


    RETURNING MEDICATIONS


    Dear Clients,

     

    It is come to our attention that occasionally an item made need to be returned. If the item was defective or ordered improperly we will be happy to replace the item or credit your account. Unfortunately we are not legally permitted to accept returns on prescriptions, even if they are unopened. We can not return these items to our stock in any way and our receptionists have been asked to immediately discard any items that are left. Please understand that we do this to protect your pet’s safety and our liability.

    Our food manufacturers will provide credit for returns made to our office.

    If you have any questions please leave a message for the doctor that prescribed the medication or the office manager. Thank you for your understanding.

     

    Kindest Regards,

     

    Jessica Heard, DVM